A local authority has recently been found at fault by the Ombudsman because:
‘Under the Care Act 2014, it is for the Council to decide how people’s social care needs should be met, in consultation with other interested parties, including: the individual themselves; family or professional advocates; and health professionals. However, when responding to Mr X’s complaint the Council implied it was bound by the hospital’s decision that Mrs Y needed to go to an EMI residential care home. That was fault by the Council which resulted in a flawed decision-making process.’
The full decision can be downloaded HERE.
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