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Local Government and Social Care Ombudsman ( LGSCO) upholds families complaint about Local Authority Care Act delays

 

Mr Y lives at home with his family. The LGSCO found that  "There was a delay in assessing...Mr Y’s social care needs and Ms X's ( mother and carer) need for support in her caring role. There was also a delay in agreeing funding for a day centre placement. The outcome and recommendations of two assessments was confusing. The Council will apologise, make payments and review Mr Y’s assessment and care and support plan."

 

 

Edge Training & Consultancy run a range of courses on the Care Act. Our next Events can be booked HERE. If you would like to enquire about commissioning us for these courses please email admin@edgetraining.org.uk or call 07825 731139.



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