Occupational Therapy waiting lists in the community

The Local Government & Social Care Ombudsman has recently found a local authority at fault for an eight month delay in providing a person with an OT assessment. The Ombudsman stated:

‘The Council made a referral to the OT service on 12 November 2024 to assess Miss X for any required equipment and adaptations to support her while she remained in the supported living accommodation. The OT assessment was not completed until 22 July 2025, and the report was issued in December 2025. This was a significant delay, and it was fault. The Council was aware Miss X was living in unsuitable accommodation; therefore, it should have treated the OT assessment as urgent to see if it could provide the recommendation, including the aids/adaptations sooner to mitigate the effect of Miss X living in unsuitable accommodation. It also caused distress, inconvenience and frustration to Miss X.’

Download the report: https://www.lgo.org.uk/decisions/adult-care-services/assessment-and-care-plan/25-011-089

Edge Training deliver training on the MCA for Occupational Therapists . If you would like to enquire about commissioning us please email admin@edgetraining.org.uk or call 07825 731139.

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