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CQC rates Dene Holm care home inadequate inadequate

On 27 September, the CQC rated Dene Holm care home inadequate (special measures). Reasons for the rating included:

-‘Capacity assessments were not always completed for individual restrictions such as bed rails or sensor mats. In other areas the specific decision being assessed was not always clear. For example, one decision was listed as, 'Do you know where you are and why you are here’.

-‘Best interest decisions were not completed where capacity assessments had determined people lacked capacity to make specific decisions. Members of the management team told us they were not aware a best interest decision was needed in these circumstances.’

-‘DoLS applications had been made to the local authority as required. However, staff were not aware of conditions in place.’

Download the report from here.

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