CCTV in care homes and the CQC
- 2 days ago
- 1 min read
A care home for older people with dementia has been rated Inadequate by the CQC. The report lists a number of reasons for the rating including: ‘The provider had installed surveillance equipment, CCTV cameras, in communal areas and although consent had been sought, where people lacked capacity to make the decision to consent to this, the best interest decision making process was not robust. For example, people’s relatives had not been asked what the person’s views had been in relation to the use of CCTV prior to losing capacity, such as in the community.’
‘CCTV cameras had been installed in each person’s bedroom. Although the cameras were not yet active, the provider’s intention was that they would be and had been installed and wired in. The registered manager told us information would be provided and consent would be sought before cameras in people's rooms were activated, including the views of relatives where relevant, such as if a person lacked capacity to consent.’
For BIAs undertaking DoLS assessments a key role is to identify the restrictions placed on a person (door locked, escorted outside etc) and if these are necessary and proportionate. the presence of CCTV is also a restriction that needs to be considered.
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