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Westbrook House CQC report rating inadequate

Ben King was 32 years old when he died at Jeesal Cawston Park hospital for people with learning disabilities. He was detained under the Mental Health Act. At his inquest on 20 July 2021 the Senior Coroner for Norfolk issued a prevention of future deaths notice. They were concerned that the same company that ran the hospital where he died also owned a series of care homes (at least 12). The coroner stated: ‘The concerns raised at the inquest could apply to residential care offered by these companies and unless such concerns are addressed there is a risk that future deaths may occur.’ Read the report:

The Coroner’s concerns have now been confirmed by an inadequate rating CQC inspection published on 23 August for a care home owned by the Jeesal group of companies – Westbrook House (learning disability and ASD). Inspectors found: ‘People were not being supported by staff who had the correct skills and training....People were living in dirty bedrooms with mould and damp. Staff were not supporting people in the service to eat healthily and in some cases people's individual needs around their diet were not met. Staff were not proactive in managing or responding to people's healthcare needs.’ Read the report:

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