Care Act reviews: the duty to involve the person
- Edge Training
- 22 hours ago
- 1 min read
A recent Ombudsman report was critical of the failure to involve a woman (Mrs Y) in the reviews of her care needs: ‘The Council has reviewed Mrs Y’s needs on several occasions without involving her in the process. There is nothing in its records to suggest Mrs Y has lacked the capacity to make decisions about her care. The Council’s failure to involve her in the process does not therefore comply with the requirements of the Care & Support Statutory Guidance. While the Guidance provides for a light touch approach and makes it clear that reviews need to be proportionate, it also says they need to be person-centred. That cannot be achieved without involving the person themselves, and anyone else they want to support them.’
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